Shipping policy

At CStitches.com, we are committed to providing our customers with a seamless and reliable shopping experience. Our shipping policy is designed to ensure the timely delivery of your orders. Please read the following information carefully.

Delivery Timeframe: We aim to dispatch and deliver orders within 10-15 days of order placement. Please note that this timeframe may vary based on factors such as product availability, customization, and destination. While we make every effort to meet these delivery estimates, unforeseen circumstances may cause delays.

No Returns or Refunds: All sales made on CStitches.com are final. We do not accept returns or offer refunds. Please review your order carefully before completing the purchase, and contact our customer service team if you have any questions or concerns prior to ordering.

Standard Shipping Fees: Standard shipping fees apply to all orders unless otherwise specified. Shipping costs are calculated based on the destination and weight of the items in your order. The applicable shipping fees will be displayed during the checkout process.

Incomplete or Incorrect Addresses: Customers are responsible for providing accurate and complete shipping information. Country Stitches is not liable for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Shipping Carrier: We work with reputable shipping carriers to ensure the safe and timely delivery of your orders. The choice of carrier may vary based on the destination and shipping method selected during checkout.

Contact Information: If you have any questions or concerns regarding our shipping policy, please contact our customer service team at melody@cstitches.com